Refund policy

1. For your attention – About information that does not constitute any alternative to medical advice.

  • It is hereby emphasized and clarified that all the information provided in this site is general information, provided solely for the convenience and enrichment of site users.
  • The information provided is not suitable for any specific user and in no way whatsoever shall it constitute any recommendation in a specific instance and/or any alternative to specific medical advice provided by professionals in the field.

2. Not Satisfied? Receive your money back

At Shraf Life we are confident about the effectiveness and benefits from using this product, which will provide users with ease and relief. That is why we have a returns policy much more generous than required by the Consumer Protection Law.

  • Follow the instructions for use; give yourself a chance and take the time you need to get used to the product.
  • Not less than 45 days and no more than 60 days after the purchase date, the product must be received by the Shraf Life storage center during working hours (08:00 – 16:00) at the address: 12, HaNagarim Street, Beersheba.
  • The product received at our storage center must be complete, with all its parts and in its original packaging.
  • Returning the product shall be the customer’s responsibility and at the customer’s expense.

 Within 15 working days from the date on which the product was received at our storage center in the manner described above, the credit card used to purchase the product shall be credited with the purchase sum, after deduction of the shipping charges incurred by the customer for the dispatch of that customer’s order.